FAQ
Are products handcrafted?
Indigo and Palm ingredient products are made by Indigo and Palm from raw materials. Some other products, for example, soap saver sleeve are produced by other manufactures.
Does your soap have lye in it?
Yes, sodium hydroxide (lye) is required to make traditional bar soap. During saponification, the sodium hydroxide reacts with the oils and fats to form soap. A properly formulated and completed batch does not contain free lye as an ingredient in the finished bar.
How long does a bar of soap last (Storage Life)?
This is a two-part question (shelf life and while in use).
- The shelf life of a bar of soap should be 1 year or more in accordance with the ingredients used and how it is stored (out of the heat, humidity, open to the air and sunlight). The scent will diminish overtime but the quality of performance will increase.
-The size, ingredients used, hardness (the amount of moisture in bar of soap) and how soap is stored after use determines how long the soap will last. Soap shouldn't be stored in a wet soap dish and should be dried between use.
Why doesn't handcrafted soap lather like commercial brands?
Many factors come in to play for lather; many soaps don’t lather as well by design, due to percentage of oils used, rather concentrating on the mildness of the soap. Lather doesn’t equate performance for soap and less moisture contained in a bar of soap increases lather also. A good bar of soap will balance hardness (durability), lather (fluffy/stability) and moisturizing capability.
How are Indigo and Palm soaps made (Cured Time)?
Indigo & Palm bar soaps are made using the traditional cold-process method. Oils and butters are combined with a sodium hydroxide solution, beginning saponification—the chemical reaction that creates soap. After the bars are unmolded and cut, they are allowed to cure for approximately 4–6 weeks. During cure, excess water gradually evaporates and the bar becomes harder, milder in use, and longer lasting.
Are the soaps organic?
Our soaps are made using many organic ingredients and each product label will indicate which ingredients are organic. Soap is not created in nature, so it’s technically not organic or natural, but the process to create soap uses many organic and natural ingredients.
Do you sell products for sensitive skin and fragrance oils safe for skin?
We offer unscented and lightly scented options for customers who prefer simpler fragrance profiles. Individual sensitivities and allergies vary, so we cannot guarantee that any product will be suitable for every person. Please review the ingredient list before use and discontinue use if irritation occurs.
Are the ingredient products vegan?
Not all products available are vegan only. All vegan only products will be properly label to distinguish them from other products.